Addressing Shifts in Consumer Preferences Amid Economic Challenges
PepsiCo recently reported a 4% decline in sales volumes for the second quarter of 2024, with subdued demand for its Frito-Lay snacks in North America. Ramon Laguarta, PepsiCo’s Chairman and CEO, highlighted that consumers across various income levels are either reducing their snack purchases or opting for more affordable store brands. This trend reflects broader economic pressures impacting consumer behavior.
“[…] Now in the US, there is a consumer that is more challenged. And it’s a consumer that is telling us that in particular parts of our portfolio, they want more value to stay with our brands. That is not for all consumers. It’s some consumers. That is not for all the portfolios. It’s some parts of the portfolio. We have been working on different tactics to give the consumer what they want, and we see that it’s working. That’s why we feel comfortable about — given the oxygen that we have in the P&L, that we’ll be able to deploy in a very targeted way, thinking long term about the category, making sure that it has good ROI, that we’ll be able to turn around, especially what you were referring, the food business, to positive volume and with that, a higher level of net revenue. So that’s how we’re thinking about the second half,” said Ramon Laguarta during the Q2 2024 PepsiCo Inc Earnings Call.
Economic Pressures and Pricing Dynamics
According to the US Federal Reserve, the average cost of a 16-ounce bag of potato chips in the US surged to $6.63 in May 2024, marking an 18% increase from two years earlier. This price hike is influencing consumer choices, with some products, such as plain potato chips and tortilla chips, potentially seeing price reductions. PepsiCo aims to underscore the value of its products through visible in-store promotions and strategic pricing.
Focus on Healthier Brands and Targeted Promotions
PepsiCo is accelerating sales of its healthier snack brands, including PopCorners, Smartfood, and SunChips, which have been growing faster than other segments of its portfolio. Laguarta emphasized a more nuanced approach to promotions, targeting specific consumer needs rather than a blanket promotional strategy.
“And the sweet spot, for us, is not to promote, but it’s to promote to who needs it in their products that need it versus a blanket approach to promotion. So that’s where we’re investing a lot of time. I think we’re much more capable from the insights and diagnostic point of view and also from our ability to execute more granularly all these interventions, be it digital, be it with particular channels or customers. To give you an example, we feel that the unsalted part of our portfolio, if you think about potato chips or tortilla chips, needs some value reset and value intervention for some consumers. When we think about flavored potato chips or other parts of our portfolio, no. I mean, consumers are staying in the category, are staying in our brands, and they’re buying with pretty high frequency as in the past. There are other parts of the portfolio that are growing very, very fast, especially the permissible part of — what we call permissible portfolio, positive choices. This is — when you think about brands like Sunchips, PopCorners, Smartfood, or the Simply range, Off The Eaten Path, those brands are growing. And there, it’s not about value. There, I think, it’s more about, and the way we’re going to approach it, is more marketing, investment, awareness, execution, availability. So there’s different tools that we’ll be using to drive the category growth,” added Laguarta.
Financial Performance
Despite the challenges, Pepsi Beverages North America saw a sharp increase in operating profit, offsetting decreases at Frito-Lay North America and Quaker Foods North America. In the second quarter, operating income at Frito-Lay North America fell to $1.59 billion, a 3.4% decrease from $1.65 billion a year earlier. Net revenue dipped 0.5% to $5.87 billion, with flat organic results and a 4% decline in volume. Notably, retail sales for brands such as PopCorners, Smartfood, SunChips, Bare, and Off the Eaten Path outperformed the rest of Frito-Lay’s snacks portfolio.